Thursday, 22 September 2011

clients

The first experience that I had with working a client was around 2 years ago when a friend of the family asked me to photograph their wedding.

At first they were really keen to meet up and discuss what they wanted and to agree prices etc. But after 3 times where they failed to show up, I decided that I would do some research myself. On the big day I took a lot of digital photos and some black and white film photos (they weren't the easiest bunch to work with!!)

Again after the day and a few more let downs from them, I ended up making some disks with all of the images on so they could sit down in their own time and decide what they wanted in their album.

While this was going on I spent a lot of time developing the black and white images and printing them out to A3 size so they could be on their walls at home. When it came to handing these over, only the groom showed up and he really liked what he saw, which I found really positive.

Only this wasn't going to last...a few hours later i get a phone call from the wife, she wasn't happy and said they didn't want anything else from me!!! To me this was a real let down as I'd spent many hours working on this trying my best with zero input from their side. It felt like a waste of time!!

In all I had a really bad experience with this and I'm also still waiting to be payed (I'm not holding my breath!) this has taught me that there really should be a lot of communication between both parties and a clear brief so that it is known what to expect and what is expected.

1 comment:

  1. Hi
    A common story with weddings, easily solved with contracts and deposits and full payments made a month before the wedding. This tends to focus everyones mind.

    Steve

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